FAQs

FAQs

Fairfield Homes, Inc

Have a custom home-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What sets Fairfield Homes Inc apart from other builders when it comes to quality, craftsmanship, and service?

    At Fairfield Homes, we understand that quality, craftsmanship, and exceptional service are the cornerstones of a reputable builder. What truly sets us apart from other home builders is our unique, customer-centered processes and smart building science. We prioritize your needs, from ensuring the highest quality materials and workmanship to maintaining your home's resale value. Our transparent guidance, advisory support, and educational approach will empower you throughout the entire building process. With a commitment to building new homes in established, preferred neighborhoods, we strive to create a beautiful, modern home that perfectly suits your family's needs.

  • How does Fairfield Homes ensure customer satisfaction throughout the home-building process?

    Customer satisfaction is of utmost importance to us at Fairfield Homes. We provide a seamless home-building experience by offering a one-stop-shop option. We can purchase the lot, secure construction financing, and handle the entire process through closing. Alternatively, if you prefer the more traditional approach, we can act as your general contractor. We prioritize open communication, regular updates, and collaborative decision-making to ensure your vision is realized. Our experienced team of home builders is dedicated to addressing any concerns promptly and providing exceptional service from start to finish.

  • Can Fairfield Homes handle the entire home-building process, including financing and construction, or can we act as the general contractor?

    Absolutely! As experienced home builders, Fairfield Homes offers a comprehensive approach to home building. We have the capability to handle the entire process, from lot selection and development to demolition, design, materials selection, architecture, engineering, zoning compliance, permitting, utilities, construction, and service/warranty. We can manage every aspect of the project, including securing construction financing if desired. However, we also understand that some homeowners may prefer that we act as the general contractor. We offer flexibility and respect your choice in how involved you want to be in the process.

  • How does Fairfield Homes leverage its decades of construction experience to deliver on customers' visions and expectations?

    With decades of broad construction experience, Fairfield Homes has established a solid foundation to bring your vision to reality. Our team of home builders has worked with various local, regional, and national builders, collectively building over 10,000 custom homes. This extensive experience equips us with the expertise to understand your unique needs and translate them into a well-crafted home. We combine our construction knowledge with your input and preferences to deliver a home that not only meets but exceeds your expectations.

  • What are the capabilities of Fairfield Homes in terms of lot selection, development, design, and construction?

    Fairfield Homes offers a comprehensive range of capabilities to guide you through the entire home-building process. We assist in lot selection, whether it involves finding a teardown opportunity or a suitable building lot. Our team conducts thorough due diligence to assess the feasibility and costs of bringing the lot up to buildable standards. From there, our licensed architect and design team work closely with you to develop a building plan specifically tailored to your needs. Throughout the design process, we provide cost advocacy, alerting you to the financial implications of each decision and suggesting options to keep you within budget. Once the design is finalized, our skilled home builders bring your dream home to life with quality craftsmanship and attention to detail.


    According to Custom Builder, nearly 31% of people who want a custom home want a significantly larger home than their current residence. If you're ready to build your dream home, contact us today for more information!

  • How does Fairfield Homes assist customers in making design decisions while staying within their budget constraints?

    We understand that staying within budget is a vital consideration for our customers. Fairfield Homes is committed to helping you make informed design decisions while keeping your budget in mind. Our design team, which includes a licensed architect and cost advocate, collaborates with you to strike the right balance between aesthetics, functionality, and affordability. We provide transparent pricing information, offer cost-saving suggestions, and highlight how each decision may impact the final price. As dependable home builders, our goal is to ensure that your design choices align with your budget.

  • How does Fairfield Homes utilize BuilderTrend software to keep projects on track and keep customers informed?

    At Fairfield Homes, we understand the importance of staying organized and on schedule while providing transparent communication throughout the home-building process. That's why we utilize the best construction project management software, BuilderTrend. This powerful tool allows us to keep projects on track, budgets in line, and most importantly, keep our customers informed and involved every step of the way.


    By leveraging BuilderTrend, Fairfield Homes is the only custom home builder in the area that provides direct, secure, and anywhere access to your custom home building project through an easy-to-use app. Through your private customer portal, you have a range of capabilities at your fingertips.


    1. Check the schedule and daily progress: Stay updated on the construction timeline and monitor the daily progress of your build. This ensures that you are aware of the milestones and can track the project's advancement.


    2. Communicate with the project manager: Seamlessly communicate with your dedicated project manager using the app's messaging feature. This direct line of communication allows you to ask questions, provide feedback, and address any concerns promptly.


    3. Take and post pictures: Capture visual updates of your home's construction and easily upload them to the app. This feature allows you to document the progress and share the exciting journey with friends and family.


    4. Review documents: Access important project documents, including the contract, specifications, selections, custom layouts, and lists. Having these documents readily available in your customer portal ensures that you have easy access to essential information whenever you need it.


    By connecting everyone involved in the project and fostering transparent communication, Fairfield Homes believes that using BuilderTrend not only saves time and money but also delivers peace of mind. As your home builders, we aim to create a positive and satisfying customer experience for you and your family, providing the transparency and engagement you deserve throughout the custom home-building process.

  • What credentials does Fairfield Homes have?

    Fairfield Homes is a reputable and accredited custom home builder with several credentials. We are incorporated, licensed, and over-insured, ensuring that we meet the highest standards of professionalism and reliability. As an accredited Better Business Bureau (BBB) company, we hold an A+ rating and have a complaint-free track record. Additionally, we are proud members of esteemed organizations such as the Arlington Heights and Mount Prospect Chamber of Commerce, National Association of the Remodeling Industry (NARI), National Association of Home Builders (NAHB), Building Industry Association of Greater Chicago (BIAGC), Association of Professional Builders (APB), and the National Kitchen and Bath Association (NKBA). Moreover, we possess notable designations including AARP/NAHB Certified Aging in Place Specialist and Andersen Certified Contractor. To work with experienced and accredited home builders, call today!

  • How does Fairfield Homes prioritize communication, transparency, and community connection?

    At Fairfield Homes, we prioritize communication and transparency throughout the entire home-building process. By leveraging technology, we provide real-time access to all stakeholders, including our customers, employees, material suppliers, and subcontractors. Our app allows everyone involved to check the schedule, monitor progress, and access important documents such as contracts, plans, specifications, and selections. This ensures that everyone is on the same page, promoting clarity and effective collaboration.

    In addition, we have a strong community connection. We specialize in building beautiful homes exclusively in Arlington Heights, Mount Prospect, and neighboring communities. With our in-depth local experience, we possess a distinct advantage in delivering a smooth and satisfying home-building experience. Our knowledge of the local market, regulations, and community dynamics allows our team of home builders to navigate the process seamlessly and create homes that are perfectly suited to the preferences and lifestyles of our customers in these areas.

  • Does Fairfield Homes offer renovation services in addition to building new homes?

    Yes, Fairfield Homes not only specializes in building new homes but also offers comprehensive renovation services. We have the expertise and experience to handle custom home additions as well as full renovations for kitchens, bathrooms, basements, and more. Whether you want to expand your living space, update your kitchen, or transform your basement into a functional area, our team of home builders is equipped to bring your vision to life. We understand the importance of turning the home you love into a home you love to live in, and we are committed to delivering exceptional renovation services that meet your unique needs and preferences.

Share by: